The Members area is your source of truth for who trains with you: contact details, status, notes, and links to memberships and visits.
Typical workflows
- Find someone quickly using search and filters (active, paused, expired).
- Open a profile to see history, entitlements, and follow-ups in one place.
- Onboard a new join by creating the member, then attaching the right plan from Membership.
Duplicate profiles break reporting and check-in—merge or clean them when you spot doubles.
Docs: Members & membership (Members section).